Last updated: September 24, 2026
SabrShukr LLC fulfills fragrance orders placed through GiftExpress at gift-express.us. Available shipping methods, charges and order-specific delivery commitments are shown before payment.
Delivery destinations
We ship within the United States. For another country, email support@gift-express.us before ordering so we can confirm availability, restrictions, charges and timing. U.S. delivery estimates do not apply to separately arranged international orders.
Standard and express delivery
- Standard delivery: estimated 3–5 business days.
- Express delivery: estimated 1–2 business days when offered for your order and destination.
Business days are Monday through Friday, excluding public holidays. Weekends and holidays are not included. The delivery commitment and any separate processing or dispatch period disclosed before purchase govern your order. We will notify you if we cannot meet the applicable shipment commitment.
Shipping charges and tracking
Shipping charges are displayed at checkout before payment. Any express charge appears with the selected option. Charges are non-refundable for eligible voluntary returns or cancellations only where permitted by law. Refunds required because of our cancellation, an unfulfilled order or another legal obligation include charges that must be refunded.
We provide tracking when available. “Label created” confirms preparation of a label and does not establish carrier possession or dispatch. A carrier acceptance scan or other handover confirmation indicates dispatch. Orders may arrive in separate parcels, and we provide available tracking for each.
Shipping delays and cancellation rights
If we cannot ship within the promised time, we will notify you and offer the legally required choice to accept a revised date or cancel for a prompt refund. We obtain any required consent and refund affected payments when required. No cancellation fee applies to a legally required delay-related refund. General estimates do not reduce a specific delivery commitment or mandatory rights.
Address changes and delivery issues
Check your address before ordering. Contact us immediately for address changes or cancellation; we can act only while dispatch can still be stopped. We explain any proposed additional charge before charging it.
For damage, leakage, defects or an incorrect fragrance, email us within 24 hours after delivery for the standard replacement process in our Return and Refund Policy. Report missing parcels promptly so we can investigate with the carrier. Tracking status and reporting deadlines do not remove non-waivable legal rights. Obtain safe instructions from us before returning leaking fragrance.
GiftExpress, operated by SabrShukr LLC
20 Cooper Square
New York, NY 10003, USA
Email: support@gift-express.us
Phone: +1 (784) 374-8756
Website: gift-express.us
Customer support: 24 hours a day, seven days a week.