Last updated: September 24, 2026
For orders, shipping, returns, replacements, refunds or website questions, contact the GiftExpress support team.
Store and business operator
Store: GiftExpress
Business operator: SabrShukr LLC
Website: gift-express.us
Business activity: Online fragrance retail.
Customer support
Email: support@gift-express.us
Phone: +1 (784) 374-8756
Available 24 hours a day, seven days a week.
Include your order number, checkout email address and a short description of your question. We respond as quickly as possible.
Business address
SabrShukr LLC
20 Cooper Square
New York, NY 10003
USA
Returns, replacements and visits
Email us before sending a return or replacement parcel. We will provide approval, the appropriate return address and safe packing instructions. To use our standard replacement process for a delivery issue, contact us within 24 hours after delivery and include relevant photographs where available. Mandatory legal rights remain unaffected.
Contact us before visiting or requesting pickup so availability and arrangements can be confirmed.
Privacy and legal correspondence
Send privacy requests to support@gift-express.us with the subject “Privacy Request.” For legal correspondence, use the same email or write to SabrShukr LLC at the business address above. Do not email passwords, full payment-card numbers or unnecessary identity documents.