Contact Us

Need help with a fragrance, an order or a delivery? Contact GiftExpress customer support, available 24 hours a day, seven days a week.

Get in touch

Email: support@gift-express.us
Phone: +1 (784) 374-8756

For order questions, include your order number, the email used at checkout and a brief description of the issue so we can help.

Returns and delivery concerns

Contact us before returning an item so we can confirm eligibility and provide the correct return address. For our standard replacement process, report damage, leakage or an incorrect fragrance within 24 hours after delivery with relevant photos where available. Your mandatory legal rights remain unaffected.

Read our Return and Refund Policy and Shipping Policy for full details.

Business details

GiftExpress
Operated by SabrShukr LLC
20 Cooper Square
New York, NY 10003
USA

Contact us before visiting, requesting pickup or sending a parcel so we can confirm the appropriate arrangements.